Privacy Policy

Last updated: July 20, 2024

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

2. Information We Collect

We collect the following information when you use our platform:

  • Registration Information: Name, relationship start date, custom message, couple photos, milestones and associated data (type, message, date).
  • Payment Information: Email address registered with Stripe for payment processing and delivery of the personalized page link.

3. How We Use Your Information

We use your information to:

  • Process payment and send the personalized page link via email.
  • Personalize and create the couple’s page with the provided information.
  • Improve our services and customer support.

4. Information Sharing

We do not share your personal information with third parties except as necessary to process payments (Stripe) and as required by law.

5. Security

We implement security measures to protect your personal information against unauthorized access, use, or disclosure. However, no internet data transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at: support@looveloom.com.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. When updates are made, we will revise the "last updated" date at the top of this page. It is your responsibility to review this policy periodically to stay informed of any changes.

9. Contact

If you have any questions about this Privacy Policy, please contact us at: support@looveloom.com.